Erica May is a public safety consultant, instructor, professional speaker, and writer dedicated to strengthening organizations, developing leaders, and helping communities navigate the challenges of today’s digital world.

Through Erica May Public Safety Solutions, she works with emergency communications centers and public safety agencies to develop practical, sustainable solutions in training, policy development, employee onboarding, leadership development, and organizational improvement.

Erica is an experienced instructor who provides engaging, relevant professional development for public safety professionals at every stage of their careers. Her work includes leadership, workplace professionalism, customer service, career development, and emergency communications training. She serves as a contract instructor for the National Emergency Number Association and has taught public safety professionals throughout the country in both virtual and in-person settings.

In addition to her public safety work, Erica provides social media, artificial intelligence, and digital safety education for schools, educators, parents, students, and community organizations. Her programs help audiences better understand online behavior, digital footprints, responsible technology use, youth social media culture, and the opportunities and risks associated with artificial intelligence.

Erica is known for making complex topics understandable, practical, and relevant. Whether she is advising an emergency communications center, facilitating a leadership class, or speaking with educators about digital safety, she combines professional expertise with real-world experience, candid conversation, and actionable guidance.